Guides
Guides
Practical writing on running honest infrastructure: what to publish, what to say during an incident, and how checks work underneath the badge.
Status page best practicesWhat to publish, what order it belongs in, how granular your components should be, and how to stay honest when the truth is inconvenient.Incident communication: what to say and whenThe four-stage incident lifecycle, when to post the first update, how often to follow up, and copy-paste templates for each stage.Uptime monitoring explainedWhat a green badge actually measures, why single-location checks produce both false alarms and false confidence, and what multi-region checking fixes.What each monitoring status actually meansOperational, down, blocked, awaiting data, and not monitored from this region are five different facts. What each one claims, and why collapsing them into up or down throws information away.How Downdetector works, and when to trust itWhere crowd-reported outage data comes from, when a report spike is reliable, the four biases built into it, and how to verify an outage independently before acting on one.How to choose a status page toolA factual checklist: check granularity, alert honesty, incident workflow, subscriber notifications, pricing shape, and what to test before committing.